We take pride in our work and stand behind our product and customer service promises. If you didn't receive your order or the item is not as described, we will work with you to make it right.
If you placed your order with us but did not receive your package, we will reship it to you at our own expense if:
If you believe your order was not delivered, please contact us at firstname.lastname@example.org.
If you receive an item that it is different from the online description or photos, i.e.:
we will gladly replace it at our own expense. If you believe your order was delivered not as described, please contact us at email@example.com within 2 days of the delivery.
There are a few exceptions to the Guarantee:
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